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Saturday, February 07, 2015

Lyft's Unfair Florida Tactics

As usual, Lyft is unfair with their drivers. If you drive in Florida, expect Lyft to make ridesharing a challenge for you. A Florida Lyft driver shared real facts about Lyft.

Lyft drivers in some Florida cities are expected to opt-in for long trips. If a Lyft driver plans to drive locally and stay within the area, an unexpected long trip a few hours away can set them back. 

For example, a Lyft driver plans to drive a few hours before going to their primary job. However, a ride request arrives and the rider needs a ride to Orlando. It takes the Lyft driver a few hours to travel to this location, which means they have to drive back to their home-base without a ride. 

Lyft is known to go low. They deactivate drivers without warning them. Nonetheless, Lyft passengers vomit in Lyft rides because they refuse to admit they can't hold their liquor. Low rated passengers submit low stars to harm drivers, ultimately causing them to get deactivated. 

The most unethical action we heard about Lyft is coercing their drivers to opt-in for long trips. Most drivers have primary jobs, so they should have a choice to accept long trips or reject them. It is unfair to expect all drivers to accept long trips, especially when these can take drivers a few hours away. 

Another problem shared by this driver is that business is slow in their Florida city. After driving 60-90 minutes without a ride, this driver decided to cancel the rest of their hours on that particular day. They drove for Lyft to get by until finding a primary job. 

Lyft is not a good job to depend on. At any given moment, Lyft can deactivate drivers without notice. They won't listen to drivers; all they care about are passenger ratings and comments. If your star rating is low, good luck surviving on the Lyft platform. They will chop you down and toss you into a fiery pit. 

Lyft doesn't care about you. Their primary motivation is to compete against Uber. They want to make revenue. They want to become a household name. When Lyft tells you you are doing good job, they don't really mean this. Lyft is motivating you to get on the road and give rides. When there is a shortage of drivers, Lyft must activate PrimeTime to entice drivers to drive. PrimeTime will tip drivers 50 percent of any amount beyond the standard ride cost. This is one bright aspect of Lyft. 

However, expecting Lyft drivers to opt-in on long trips is unethical. They are holding all drivers hostage to their poor policies. Lyft can create conflict with primary jobs. Don't take trips on your lunch break. If you accept a ride on your lunch break or on your way to work, you risk losing your day job.

Imagine accepting a ride and this passenger is requesting a trip to Orlando. Turn them down and you get into trouble with Lyft. Accept this ride and you risk disciplinary actions at your day job. 

Driving for Lyft is a losing battle. Low rated passengers seem to rate Lyft drivers low. They are two-faced passengers who will smile and thank their drivers, and then go into their home and rate them a 1-star. Because of this poor passenger comment and low star score, a Lyft driver gets deactivated the next morning.

This is how business works at Lyft. They rely on a Performance Review system to flag drivers rather than evaluate driving accounts for good feedback. 

Watch out driving with Lyft in Florida. Purchase a newer vehicle at your own risk. We are warning you that deactivations can arrive at the worst possible time. Drive on days you can afford to take long trips, not on days before you have to go to work and/or are on your lunch break.

The opt-in policy that expects Lyft drivers to accept long trips is bogus. Avoid taking risks; only drive on days you can afford to travel outside of your home area.  

Don't get too excited about Lyft. They are like a sports franchise that will give up on once your star rating dips to the lowest 5 percent of their driver pool. 

Happy Lyfting!